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There are many business scenarios
that prompt companies to inquire into, and rollout,
document management software solutions. Some companies
are required by contract to implement a document
management software solution to satisfy or serve
a project for a particular client. Others are required
to use a document management software application
in order to comply with HIPPA, ISO 9000, or SOX.
Unfortunately, one of the most common reason companies
rollout a document management software solution is
because of an extremely costly mistake that is determined
to be due to outdated or inadequate document management
tools.
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In the last category, the client is usually managing documents
in a Windows Explorer environment and maybe going as far
as to attempt to track some indexed data in a separate spreadsheet.
This approach, although sometimes effective with smaller
businesses, becomes problematic once a company experiences
growth or begins to handle multiple projects. Continuing
this type of approach, once the level of documents, users
or projects increases is no longer cost effective but an
expensive accident waiting to happen. With increases in volume,
clients experience an increase in tracking revisions, in
the number of lost documents which is usually attributed
to misplaced documents and loss of productivity with users
spending excessive amounts of time looking for those documents
Many obvious problems are associated with this archaic document
management approach. It is time consuming to search the spreadsheet
and then navigate to the document you are trying to find.
Also, once you find the document, there is no way to know
if someone else has the document checked out. Even if you
have a cell for tracking this, there is nothing to actually
keep a person from taking the document. Think back to a time
before electronic files when a “Librarian” would
log documents in and out of a file room. There is no Librarian
in Windows Explorer watching the users. Therefore, there
is nothing to prevent two people from editing the same document
simultaneously and someone’s edits are going to get
overwritten as a result. The bigger problem comes when the
file is ultimately distributed and no-one realizes it is
the wrong file until it is too late.
Engineering construction companies have put the wrong drawings
out for bid which resulted in construction immediately followed
by demolition. Manufacturing companies have manufactured
thousands of parts, even shipped them, before realizing the
drawings they used to make the parts were not the current
approved set. Companies have literally lost millions of dollars
from distributing incorrect project documents. The price
of a sound electronic document management software system
can be a fraction of the cost compared to mistakes that come
from poor tools. .
Imagine a company who has multiple projects going on and
hundreds of people accessing documents across these projects.
Regardless of the reasons a company decides to take the plunge
into document management software, every company that acquires
and implements professional document management software
ends up obtaining benefits beyond their initial objectives.
User friendliness and well thought out system implementations,
with respect to your organizations business rules, can create
uniformity in document storage, uniformity in how documents
are revised and named, and speed up document retrieval exponentially.
Clients can also benefit from immediate on-the fly reporting
instead of spending hours generating reports manually.